Applications/Reignwell POS

Reignwell POS

A till for a small cafe.

Fast at the counter, correct in the books, and honest about what it does not know. We run your till on our server. Your staff open a browser at the shop and it is there, with nothing to install and nothing for you to back up.

What you need
A tablet or computer with a browser
Who runs it
We do. Nothing to install or maintain
Card numbers
None. There is nowhere to put one
Your records
Yours. Download them whenever you like

At the counter

The screens your staff actually use.

Ten screens in all, including payments and refunds, open orders, settings and a health screen that nags you until the setup is properly done.

Register

Ring an order up, hold it, send it to the kitchen and take the money. This is the screen that decides whether your staff get on with the system or fight it, so it got the most attention.

Kitchen and print queue

What printed and what did not, and the text to copy out by hand when a printer dies mid service. It doubles as a bump screen on any spare tablet you have lying about.

Till

Opening float, cash in and out, no-sale drawer openings, an X reading during the day and the Z close at the end of it.

Reports

Daily takings, GST, payment types, best sellers, staff and hour by hour. All of it downloads as a spreadsheet.

Menu and prices

Products, prices and the history of every price change. An old receipt reprints with the prices it was actually sold at, however much the menu has moved on.

Staff

One person, one account. Refunds, voids, discounts, price overrides and drawer openings all have a name against them, with the manager who approved it recorded separately.

The rules

What it will not let happen.

These are not intentions. Each one is enforced by the software itself and has a test that fails if somebody breaks it.

Money is whole cents

There is no decimal arithmetic anywhere near your money. Not in the database, not in the till, not on the screen. The rounding errors that plague spreadsheets cannot happen here.

Card numbers are never present

No card number, no CVV, no PIN. There is nowhere in the system to put one and there never has been. Your receipt shows the last four digits and the card type, exactly as it does today.

A finished sale cannot be changed

Not by your staff, not by you, not by us. A correction is a new record pointing at the old one. That is deliberate, and it is what makes the records worth having when somebody asks questions.

Press Pay twice, get charged once

A double tap, or a retry after the terminal times out, is recognised as the same payment rather than a second one. Two registers cannot pay the same order at the same moment either.

“Approved” means approved

A declined payment counts as nothing at all. A terminal that never answers is neither paid nor failed: the order stops and waits for a person to check, instead of guessing.

The activity log cannot be quietly edited

Every recorded action is linked to the one before it. Remove or alter an entry and the chain breaks at that exact point, so it shows rather than disappearing.

Where it’s up to

Reignwell POS is in development and not on sale yet. It runs on our server today: a demo till and a test cafe till, which is how it gets exercised properly before anybody real depends on it.

Three things you should know before you get interested:

  • Your card machine is not plugged into it yet. Staff key the amount into the card terminal and record what happened, which is how most small cafes already work. The connection to do that automatically is built, and finishing it needs a card provider’s kit to test against.
  • Your till lives on our server, so it needs the internet. If your connection drops, the register will not load. Take orders on paper and enter them afterwards, the same as you would if the card terminal lost signal. Nothing you have already sold is affected.
  • There is no price yet. When there is one it will be published here, not quoted differently to different people.

Want to see it?

Email us and we will walk you through the demo till. If it is not right for your shop we will tell you that too.